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  Financial and risk services

 
     
 

ALEXANDER FORBES

 
25.2% interest
Alexander Forbes is an international provider of financial and risk services. It also has an asset management business, Investment Solutions, that has more than R82 billion in assets under management.
   

ALEXANDER FORBES www.alexanderforbes.co.za

 
Alexander Forbes Limited (Alexander Forbes) is a leading provider of financial and risk services internationally. Listed on the JSE Limited, the group has offices in 31 countries in Africa, the Asia Pacific region, Europe and Latin America. Its primary operations are based in South Africa and the United Kingdom, and its main activities include risk services, financial services and multi-manager investment management.
 

OVERVIEW OF THE YEAR TO 31 MARCH 2005

 
Alexander Forbes produced revenues of R4.6 billion for the year under review, up 4% on the previous year. Operating profits (before non-recurring restructuring costs) increased by 1% to R790 million, having been impacted by the reduced profit contribution from International Risk Services and Direct Marketing. Operating profit attributable to all of the other group operations increased by 24% compared to the previous year. Headline earnings per share decreased by 16% to 113 cents for the year, primarily as a result of non-recurring restructuring costs in the International Risk Services business. The dividend distribution to shareholders was maintained at 67 cents per share. The total distribution increased by 30%.
 

AFRICAN OPERATIONS (PRINCIPALLY SOUTH AFRICA)

 
The African operations continued to produce strong organic growth with revenue increasing by 11% and operating profit growing by 19% to R565 million for the year. All the businesses contributed positively to these results.
 
The Financial Services business recorded a 15% increase in operating profit to R202 million, with good revenue gains in the core actuarial consulting and administration businesses. The health care and financial planning consulting divisions continued their improved profitability reported at half-year. The asset consulting division also delivered an improved performance. The home plan pension-backed lending business increased both clients and profits, building on prior year performances.
 
The Risk Services (corporate insurance broking and risk management), Personal Services (personal lines insurance) and Guardrisk (cell captive insurance facilities) businesses again delivered a good combined performance with operating profit increasing by 17% to R161 million. The core corporate insurance broking business achieved modest growth in turnover and operating profit, building on strong prior year results. Significant success was achieved in delivering innovative new products. The Personal Services business again produced strong profit growth through good underwriting results and continued disciplined expense management.
 
Investment Solutions continued its strong performance reported at the half-year, increasing its operating profit by 25% to R202 million over the prior year. This was achieved through further net inflows of assets under management of R3.7 billion for the year, combined with the positive impact of strong market returns. Assets under management from Southern African clients exceeded R82 billion at year-end, an increase of 28% on the previous financial year.
 

INTERNATIONAL OPERATIONS (PRINCIPALLY UNITED KINGDOM)

 
The international operations showed revenue growth of 3%. Operating profit, before non-recurring restructuring costs, decreased by 25% to £19.5 million as a result of the reduced profit contribution from International Risk Services and Direct Marketing businesses.
 
The Financial Services businesses recorded strong growth in operating profit to £10.1 million, up 58% on the previous year. This reflects continued good growth in the Alexander Forbes Financial Services (AFFS) business with 68% operating profit growth to £4.2 million. In addition, a strong second half performance by Lane Clark & Peacock’s UK actuarial consulting business and the benefits of its European acquisitions resulted in operating profit increasing by 51% to £5.9 million for the year. Excluding acquisitions, Lane Clark & Peacock recorded 31% organic growth in operating profit.
 
The Risk Services business was negatively impacted by softening property and casualty insurance rates, an industry change caused by events in the United States and the continued impact of the weaker dollar on US dollar denominated brokerage. Revenues decreased by 5%, while operating profits, because of cost pressures, including costs incurred in preparing the business for Financial Services Authority regulation in January 2005, decreased by 52% to £6.3 million.
 
At the time of the half-year results announcement on 15 November 2004, the group advised that it was undertaking a specific review of its International Risk Services business. It indicated that there would be one-off costs associated with this review, and one-off costs of £9.6 million (R111 million) have been incurred. Arising from the review, the group has instituted a number of focused actions within this business including:
 
  • Focusing aggressively on client retention, new business and revenue generation.
  • Cutting costs with annualised savings of approximately £4 million. Most of the benefits from these savings will only be realised in the new financial year and will be partially offset by the cost of new hires.
  • Selectively recruiting key resources, including the appointment of a new operations director and head of the retail business.
  • Dealing with legacy issues. This has resulted in some provisions being required for bad debts and historic lease issues.
  • Selling the group’s 20% shareholding in National Britannia for £5 million.
 
The combination of actions already taken and plans put in place has left the International Risk Services business in a stronger position to capitalise on the growing number of opportunities in the market.
 
The start-up UK Investment Solutions business continued to grow successfully both assets and members under administration. Strong new business has resulted in assets under management increasing by £250 million (R2.9 billion) to £445 million (R5.2 billion) at 31 March 2005. The operating loss of £1.6 million for the year is seen as a continued investment in growing this start-up business.
 
The operating profit of the UK Direct Marketing business has decreased in line with expectations to £6.3 million for the year. The business continues to operate profitably but on a smaller scale.
 
Alexander Forbes strengthened significantly its financial position since the previous financial year-end. It made capital repayments on term loan debt, settled the Merrill Lynch loan debt in the United Kingdom in full and repurchased the exchangeable bonds held by VenFin. The total debt repaid during the period under review amounts to R1.5 billion. It was funded through the proceeds of a R1.159 billion equity issue of 114.8 million new ordinary shares to VenFin and the release of the matching Merrill Lynch deposit in South Africa of R227 million, with the balance funded from internal cash resources. This has resulted in a materially stronger Alexander Forbes balance sheet.
 

BEE

 
Management and the Board of Alexander Forbes continues to see BEE as both a social and business imperative in South Africa. The company is committed to ensuring that the scorecard targets of the Financial Sector Charter are met by the due dates, with targeted recruitment, retention and skills development being key elements of internal transformation. Alexander Forbes’ BEE partners, Shanduka Group, headed by Cyril Ramaphosa, deliver excellent value to the group by providing input on emerging issues, human resources (including internal transformation), business development and corporate social investment.
 

THE FUTURE

 
The review of the International Risk Services business places the business in a stronger position for future growth. While trading conditions remain challenging in the short term, there are opportunities arising from changes in the global insurance broking industry. The International Financial Services and Investment Solutions businesses are well placed to build on the successes of the past year. Overall, the group is well positioned to achieve growth in the year ahead.
 
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